Please read these Terms and Conditions carefully before using the rp99 platform. This document outlines your rights and responsibilities as a member, as well as rp99's commitments to you.
The rp99 Terms and Conditions are built on a foundation of full transparency — the following are the key principles that protect you as a player
Your rp99 account is protected by 256-bit SSL encryption and two-factor authentication. Your personal information will not be shared with any third party without your consent.
All rollover requirements, validity periods, and withdrawal limits for each bonus are stated clearly and unambiguously on the rp99 promotions page.
Rp99 is committed to processing all eligible withdrawals within 1 to 3 hours. No hidden fees and no unreasonable delays to your payouts.
All games on the rp99 platform use independently audited, certified RNG. The outcome of every round is entirely random and cannot be manipulated by any party.
Your personal data is handled in accordance with the rp99 Privacy Policy, which complies with international data protection standards. We do not sell or rent your information to any third party.
If you have any disputes or complaints regarding your account, transactions, or games, the rp99 team is available at all times via live chat in Bahasa Melayu.
Important: By registering or using the rp99 platform, you are deemed to have read, understood, and agreed to all Terms and Conditions stated below. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
These Terms and Conditions ("Agreement") constitute a binding contract between you ("Member" or "User") and rp99 ("Platform", "us"). This document governs the use of the rp99 platform, including all services, games, promotions, and features available within it.
By accessing, registering, or using any part of the rp99 platform — whether via website or mobile app — you confirm that:
Rp99 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.
To register and use the rp99 platform, you must meet the following eligibility requirements without exception:
rp99 reserves the right to request proof of identity and age at any time through the KYC verification process. Accounts that fail to complete KYC checks within the stipulated timeframe may be temporarily suspended until verification is complete.
The rp99 account registration process is simple and fast. However, there are important responsibilities you need to understand and comply with regarding the management of your account:
During the KYC verification process, you may be asked to submit documents such as an identity card, passport, or supporting financial documents. All submitted documents will be handled confidentially and used solely for identity verification purposes.
Rp99 supports a variety of deposit methods popular among users in Malaysia. All financial transactions on the rp99 platform are processed through secure channels protected by bank-grade encryption.
Accepted deposit methods include:
Deposit-related conditions to take note of:
Deposits are typically credited to your rp99 account within a few minutes of confirmation. If there is a delay exceeding 30 minutes, please contact the rp99 support team with proof of your transaction.
Rp99 is committed to processing valid withdrawals within the stipulated timeframe. The following withdrawal terms and procedures apply to all members:
Ensure you have met all wagering rollover requirements for any bonus received before making a withdrawal. Withdrawals made before rollover conditions are fulfilled may result in the associated bonus and winnings being forfeited.
Rp99 offers a wide range of exciting bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions, which will be clearly stated on the respective promotions page.
General principles applicable to all rp99 bonuses:
Players found abusing the bonus system through multiple account registrations, player collusion to manipulate bonuses, or any other unfair means will face suspension or permanent account closure without a refund.
All games available on the rp99 platform — including slots, bingo, fish shooting, and other games — must be played in accordance with the established rules and guidelines. The integrity of the rp99 platform is our top priority.
In the event of a technical disruption or system failure during an active game, rp99 will take reasonable steps to ensure players are not unfairly disadvantaged. The final decision in such cases is at the discretion of the rp99 team.
Rp99 expects all members to behave courteously, responsibly, and ethically while using the platform. The following conduct is strictly prohibited:
Rp99 strongly encourages responsible gaming practices. If you feel that gaming is beginning to have a negative impact on your life, please use the self-control tools available or contact our support team for assistance. More information can be found on the page Responsible Gaming us.
Rp99 reserves the right to suspend or close any member's account at any time, with or without prior notice, if there is reasonable cause, including:
Members may also close their own account at any time by contacting the rp99 support team. In the case of voluntary closure, any valid balance in the account will be processed for withdrawal after all conditions are met, subject to standard security checks.
In the event of closure due to a terms violation, rp99 reserves the right to forfeit any bonus balances and winnings obtained through activities that breach the terms, while returning the original deposit at rp99's discretion.
Rp99 maintains the platform with best efforts to ensure continuous availability and reliability. However, there are liability limitations that all members should understand:
Any complaint or dispute relating to a transaction or game outcome must be submitted within seven (7) calendar days from the date of the incident. Complaints submitted after this period may not be processed.
Rp99 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time in response to operational requirements, legal changes, or platform enhancements.
If you disagree with any changes to these Terms and Conditions, you have the right to close your account by contacting the rp99 support team before those changes take effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the rp99 platform in general, please do not hesitate to contact our team through the following channels:
The rp99 team communicates in both Malay and English, and we are committed to responding to every inquiry promptly, transparently, and professionally. Your satisfaction as an rp99 member is our top priority.
These Terms and Conditions are governed by applicable law, and any dispute that cannot be resolved through negotiation will be referred to a dispute resolution body recognised by rp99.
You now understand your rights and responsibilities as an rp99 member. Join a community of over 500,000 Malaysian players and enjoy a safe, fair, and rewarding gaming experience.